At Kamakshi, we strive to ensure that your shopping experience is smooth and your products are delivered to you in a timely and secure manner. Since we handle all shipping manually, we aim to provide a personal touch to each delivery. Please review our shipping policy below for more information.
1. Shipping Process
- Manual Shipping: All orders placed through our website are processed and shipped manually to ensure accuracy and care.
- Processing Time: Orders are typically processed within 1-3 business days. You will receive an email confirmation once your order has been dispatched.
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Delivery Time: Delivery times vary depending on your location:
- For domestic shipments within India: Expect delivery within 5-7 business days after your order is processed.
- For international shipments: Delivery can take 10-15 business days, depending on the destination and customs clearance.
2. Shipping Charges
- Shipping charges are calculated based on your location and the total weight of your order. These charges will be displayed at checkout before confirming your purchase.
- Domestic Orders (India): Standard shipping rates apply and will be added to your order total.
- International Orders: Shipping rates depend on the destination country and will be calculated at checkout. Please note that international customers may also be responsible for duties and taxes imposed by their country.
3. Tracking Your Order
Once your order has been shipped, you will receive an email notification with tracking details. Since we handle shipping manually, please allow 24-48 hours for the tracking information to update. You can track your shipment on our courier partner’s website using the provided tracking number.
4. Delays and Issues
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. If you experience any delays or issues with your shipment, please contact us immediately at kamakshistore3645@gmail.com, and we will assist you in resolving the matter.
5. Delivery Address
- Please ensure that you provide accurate and complete delivery information at the time of purchase. Kamakshi is not responsible for orders delivered to incorrect or incomplete addresses.
- If you realize there is an error in your delivery address after placing your order, please contact us immediately at kamakshistore3645@gmail.com to correct it. Changes may not be possible once the order has been shipped.
6. Lost or Damaged Shipments
- Kamakshi takes great care in packing your orders to ensure they arrive in perfect condition. However, in the unlikely event that your package is lost or arrives damaged, please contact us within 48 hours of receiving your order.
- For lost shipments, we will work with our courier partners to locate the package or issue a replacement if necessary.
7. International Shipping
For customers outside of India:
- International orders may be subject to customs duties, taxes, or import fees. These are the responsibility of the customer and are not included in the shipping charges.
- Delays in customs processing are beyond our control, but we will do our best to assist in any way we can.
8. Contact Us
If you have any further questions or concerns about our shipping process, feel free to reach out to our customer support team at:
Email: kamakshistore3645@gmail.com
Phone: +91 99781 87782